Position Title Customer Service Associate
Closing Date 9/30/2016
For over 25 years, United Furniture Warehouse employees have built dynamic, exciting and meaningful careers and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Our ongoing commitment to customer service and supporting our local communities will continue to build United Furniture Warehouse’s reputation as a customer destination with warehouse-style shopping at the lowest possible prices. You are Simply Smart® to choose United Furniture Warehouse!
As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional. You are team oriented, enjoy working with others, and thrive in a constantly changing fast paced environment. You are passionate about customer service and allow this quality to shine in all that you do.
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Strong customer service focus
Experience in a customer service or sales role (retail environment asset)
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why work for the Brick?
Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
Career progression program
Access to free personal development training through “The Brick University”
Employee discounts & Personal "Paid" days off
Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
Number one in quality home furnishings across Canada.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. United Furniture Warehouse LP (“UFW”) is a division of The Brick Warehouse LP (“The Brick”).
Employment Type Part-Time Permanent
Category Customer Service/Operations
Career Level Experienced (Non-Manager)
Education Required High School Diploma (or Equivalent)
Shift Type Any Shift
Travel Required No travel
To apply please click - https://thebrick.mua.hrdepartment.com/hr/ats/Posting/view/10223