At Rogers we’re for supporting you on a journey to a rewarding career. Whether you’re a developer, an analyst, or a customer care consultant, Rogers is the place where ideas become reality. We embrace change, and find ways to do better. And we deliver on that commitment by fostering an environment of passion and innovation for all people.
Our Sales Associates make every customer feel welcome and leave delighted, more knowledgeable, and feeling better about Rogers and Fido every time. They know how to engage, show they care and invest the time with our customers to get things done. They want every customer sharing their experience and always coming back.
At Rogers, retail has impact, and so can you.
In this role you will:
Deliver a superior and consistent customer experience
Be the first to learn about new products and services
Handle all issues and concerns – you're the one-stop resolution for our customers
Meet and exceed monthly sales targets
Work in a fast-paced environment that requires a high degree of multi-tasking
Work with and through others to achieve team goals in a highly collaborative environment
Be able to work a varied and flexible schedules (Monday – Sunday)
You are someone who:
Knows how to greet and thank our customers – you want everyone to feel welcome and appreciated
Has a knack for building rapport – you genuinely care about our customers’ needs. It’s not just about the sale!
Ensures our customers understand our products and services
Enjoys solving customer problems – you take accountability for their issues
Is comfortable taking action, showing initiative and feels empowered to lead
Takes pride in their work environment and wants to see the team succeed
Acts as a brand ambassador, an educator, a leader, a problem solver, and so much more!
Benefits for you:
We invest in you, just as much as you invest in us
Base hourly rate and competitive commission structure
Opportunities to grow and develop your career
Strong internal development programs
Comprehensive health and dental plan for full time and part time employees
Outstanding share options and wealth accumulation programs
Employee discounts across Rogers & Fido services
Overtime pay eligible
As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal background check.